Order Problems

Sorry, We are not able to change or cancel orders after they are placed.

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Submit a request on our Contact form

 

Order Status

 

We ship from China.

We proudly offer FREE worldwide shipping via! Please note that we require 3 to 5 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 10 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.

You will receive a confirmation email containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page.

Please allow 1 to 3 working days for the tracking information to show.

 

Wrong Address Disclaimer

 

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support Contact form if you believe you have provided an incorrect shipping address.

 

Wrong,missing,damaged

 

If you have received an order with a problem, please contact our customer service team within 72 hours of receiving your order.

If you receive a defective, damaged, or incorrect item, be sure to include a photo when contacting us.

Submit a request on our Contact form.

 

You can always contact us for any Order question at yellowshore.2022@outlook.com.